Relationship Banker - Cabin John Financial Center - Rockville/Silver Spring Market - Potomac, MD
Company: Bank of America
Location: Potomac
Posted on: May 25, 2023
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Job Description:
Job Description:
At Bank of America, we are guided by a common purpose to help make
financial lives better through the power of every connection.
Responsible Growth is how we run our company and how we deliver for
our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great
place to work for our teammates around the world. We're devoted to
being a diverse and inclusive workplace for everyone. We hire
individuals with a broad range of backgrounds and experiences and
invest heavily in our teammates and their families by offering
competitive benefits to support their physical, emotional, and
financial well-being.
Bank of America believes both in the importance of working together
and offering flexibility to our employees. We use a multi-faceted
approach for flexibility, depending on the various roles in our
organization.
Working at Bank of America will give you a great career with
opportunities to learn, grow and make an impact, along with the
power to make a difference. Join us!
Job Description:
This role is responsible for engaging clients in the lobby to
educate and assist with conducting transactions through
self-service resources such as mobile banking, online banking, or
ATM. This role also accurately and efficiently processes cash
transactions for clients as needed. Relationship bankers have deep
conversations with clients to gain in-depth knowledge of their
financial and life priorities.
A Relationship Banker (responsibilities):
--- Executes the bank's risk culture and strives for operational
excellence
--- Builds relationships with individual clients to meet their
financial needs
--- Follows established processes and guidelines in daily
activities to do what is right for clients and the bank, adhering
to all applicable laws and regulations
--- Grows business knowledge and network by partnering with experts
in small business, lending and investments
--- Manages financial center traffic, appointments and outbound
calls effectively
--- Drives the client experience
--- Manages cash responsibilities
You're a person who (required skills):
--- Is an enthusiastic, highly motivated self-starter with a strong
work ethic and intense focus on results, acting in the best
interest of the client.
--- Collaborates effectively to get things done, building and
nurturing strong relationships.
--- Displays passion, commitment and drive to deliver an experience
that improves our clients' financial lives.
--- Is confident in identifying solutions for new and existing
clients based on their needs.
--- Communicates effectively and confidently, and is comfortable
engaging all clients.
--- Has the ability to learn and adapt to new information and
technology platforms.
--- Is confident in educating clients on how to conduct simple
banking transactions through self-service technologies (for
example, ATM, online banking, mobile banking).
--- Applies strong critical thinking and problem-solving skills to
meet clients' needs.
--- Will follow established processes and guidelines in daily
activities to do what is right for clients and the bank, adhering
to all applicable laws and regulations.
--- Efficiently manages your time and capacity.
--- Focuses on results, while acting in the best interest of the
client.
--- Can be flexible to work weekends and/or extended hours as
needed.
You'll be more prepared if you have (desired skills):
--- Experience in financial services and knowledge of financial
services industry, products and solutions.
--- One year of demonstrated successful sales experience in a
salary plus incentive environment with individual sales goals.
--- Six months of cash handling experience.
--- Bachelor's degree or business relevant associate degree such as
business management, business administration, or finance.
Skills Used in this Role:
--- Customer Service
--- Risk Management
--- Consumer Products and Solutions
--- Overcoming Objections
--- Risk Management
--- Cash Management
--- Demonstrating Technology
--- Relationship Management
--- Active Listening
--- Learning Agility
--- Problem Solving
--- Critical Thinking
--- Multitasking
Job Band:
H7
Shift:
1st shift (United States of America)
Hours Per Week:
40
Weekly Schedule:
Monday through Saturday Flexibility
Referral Bonus Amount:
500
Keywords: Bank of America, Potomac , Relationship Banker - Cabin John Financial Center - Rockville/Silver Spring Market - Potomac, MD, Accounting, Auditing , Potomac, Maryland
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