Receptionist - Community Manager I
Company: Carr Workplaces
Location: Washington
Posted on: May 8, 2024
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Job Description:
Company Description
Carr Workplaces provides the space, tools, connectivity and
community to help your business thrive. From start-ups to fast
growing companies, we're in your corner. We've got supportive
staff, flexible options on ways to work, nationwide locations, and
a vibrant community that loves to collaborate. We're here to do
whatever it takes to get to the next level.
Interested in working for Carr Workplaces? We provide a vibrant,
progressive and entrepreneurial community to our clients. This type
of atmosphere starts with our people. We have the perfect blend of
professionalism and character to build the most collaborative and
energetic community possible. If you're an energetic, social-minded
team player, we want to hear from you.
Job Description
The purpose of the Community Manager I is to enhance the client
experience by servicing clients, providing operational and
administrative support to clients and the center team.
Duties:
--- Be physically present at the center to provide client support.
Be able to answer questions and responses to all clients and
manager.
--- Prepare for client inquiries by studying products, services and
customer services processes.
--- Answer all inbound phone calls for clients, sales and the
company by directing callers as appropriate. Take care of any
client requests that come in by phone.
--- Greet and direct visitors with a hospitality forward
mindset.
--- Receive, sort and forward incoming mail and packages for
clients.
--- Coordinate the pick-up and delivery of mail services.
--- Assist in ordering, receiving, stocking and the distribution of
office and caf-- supplies.
--- Assist in the management of client onboarding.
--- Assist in the daily operations and maintenance of the center.
Ensure that the community caf--, business center and conference
rooms are up to center readiness standards.
--- Provide marketing materials for clients and prospects.
--- Assist in planning and attend monthly client events. Attending
networking and marketing events during business hours.
--- Perform administrative duties that support client in their
daily business practices.
--- Manage all client catering requests including the set up and
tear down. Manage vendor relationships in a professional
manner.
--- Schedule conference rooms, day office usage, catering and
equipment usage through Operate.
--- Update and maintain accurate schedules for all clients and
daytrippers. Assist with booking and maintaining of daytripper
client accounts. Proactively outreach to daytripper clients.
--- Receive all incoming vendor invoices and determine which
invoices should be entered at the center level. Send all other
invoices to the accounting department to process.
--- Create purchase orders through Nexus Payables for offices and
caf-- supplies. Keep an inventory of offices and kitchen
supplies.
--- Coordinate with building management company and janitorial
staff to assist with building issues with necessary.
--- Purchase and accurately reconcile offices supplies, postage,
parking validation and FedEx accounts.
--- Improve quality services by recommending improved processes;
identifying new product and services applications.
--- Familiarity with P&L reports.
--- Other duties as required/assigned.
Core Competencies/Skill Sets:
--- Excellent attention to detail and follow through.
--- Excellent communication skills, both verbal and written.
--- Ability to organize, prioritize and manage multiple tasks.
Ability to meet deadlines with minimal supervision.
--- Ability to demonstrate flexibility with changing
priorities.
--- Evidence of being a team player and support colleague with
strong interpersonal skills.
--- Ability to work in a high-pressure environment and act in a
dynamic, problem solving capacity to best service the client and
team.
--- Ability to use IT/technology and Microsoft Suite
Education/Experience:
--- Associates Degree or equivalent, Bachelors Degree in Arts or
Sciences preferred.
--- Minimum of 6 months experience in an office environment in a
similar.
--- Experience in restaurant, hotel, retail or other hospitality
experience highly desired.
Qualifications
Education/Experience:
--- Associates Degree or equivalent, Bachelors Degree in Arts or
Sciences preferred.
--- Minimum of 6 months experience in an office environment in a
similar.
--- Experience in restaurant, hotel, retail or other hospitality
experience highly desired.
Additional Information
About Us:
At Carr Workplaces, we value our employees and believe in
everyone's own personal success. We offer a top of the line
benefits package including a 401(k) with company match, a steady
schedule - Core business hours are 8:15am-5:15pm M-F, and a chance
to grow within an organization that truly values its employees.
The salary range for this position is $20.20 - $21.64 +
incentive/bonus + benefits.
Individual pay is determined by skills, qualifications, experience,
and location. Compensation details listed in this posting reflect
the base salary only and do not include bonus, or incentives, if
applicable. In addition to base salary, Carr America offers
benefits. Learn more about the benefits at Carr Workplaces.
Videos To Watch
https://www.youtube.com/watch?v=Sgy8uZOezGI
Keywords: Carr Workplaces, Potomac , Receptionist - Community Manager I, Administration, Clerical , Washington, Maryland
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