Community Administrative Coordinator

Company: Realty Management Services Inc
Location: Washington
Posted on: February 19, 2026

Job Description:

Job Description Job Description ROSS Companies is looking to identify an experienced and qualified Community Administrative Coordinator at a property in Washington, DC to assist community with the day-to-day building operation and, in particular, processing of all invoices, as well as resident referrals while creating a positive impression with residents addressing any needs/concerns in professional and diligent manner ensuring customer satisfaction. Job Responsibilities Processing of all vendor invoices. When invoices are received review to ensure billing is correct, then forward to Property Manager for approval; When AP releases check batches, Community Administrative Coordinator will review for accuracy then will copy payment receipt and place in vendor files. In the event an invoice is not paid this individual will follow up with; Vendor, Property Manager, or AP. Process all resident referrals. Ensuring referrals are entered into the system; sent to AP for payment; Contact resident when check is received to schedule pick up; Copy the check and place in resident file. Addresses residents questions on policies and procedures. Receives maintenance requests from residents and determines if the request is an emergency, reacting appropriately. Enters maintenance requests in Yardi Answers all incoming community calls and routes to appropriate person or location taking messages as necessary. Assists Assistant Property Manager with rent processing. Maintain all files pertaining to community information, correspondence, etc., in an orderly manner. As well as all former resident files. Process all payments for security deposits for former residents, including calling former resident to schedule pick up of check. Other duties as assigned. Required Experience/Skills One year previous customer service experience. Minimum two years of office experience. Demonstrated organizational and administrative abilities Detail oriented with excellent organizational skills Excellent phone etiquette, interpersonal, verbal/written communication skills Tax credit a plus. Professional appearance; Required Education High School Diploma or equivalent. Some candidates for this position may not possess all of the above-mentioned qualifications and will be considered for employment based on background and experience. Management has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reasons.

Keywords: Realty Management Services Inc, Potomac , Community Administrative Coordinator, Administration, Clerical , Washington, Maryland