High-Rise Community Manager
Company: FirstService Residential
Location: Washington
Posted on: May 1, 2024
Job Description:
Job Overview: As a High-Rise Community Manager at Residences at
Gallery Place, you will provide strong leadership and management
direction on behalf of Board of Directors and FirstService
Residential. This position will oversee the entire operation and
consistently adhere to and execute the mission and vision of the
Board and community. This position has oversight of all aspects
related to the business and operations of the community. The
purpose of this role is to create a single point of contact in the
community, enhance communication and create effective oversight of
staff and operations. The Community Manager has the sole duty of
the day-to-day operations, legal compliance and overall oversight
of the association and staff. If you have a background in
condominium High-Rise buildings and have project experience - you
may be a fit! Your Responsibilities:
- Provide leadership and direction in the development of
short-term and long-range plans. Develop recommendations for goals
and action plans to achieve Board objectives. Lead annual goal
setting.
- Review organization structure, job descriptions, and functions.
Make recommendations to the Board as to any potential changes.
- Partner with public, private and volunteer organizations to
provide community services when necessary.
- Support the activities of the various Board
sub-committees.
- Knowledge of all Community Governing documents. Provide
recommendations on revisions.
- Continual process of seamless connection between the Board of
Directors and committees.
- Provide community leadership and guidance to ensure that the
needs or desires of the homeowners are being addressed.
- In partnership with the Board, create, or cause to be created,
and implement the annual working budget, subject to approval by the
Board of Directors.
- Monitor and report on the monthly financial position of the
association.
- Provide leadership to each meeting involving the Board of
Directors in terms of agenda support and written and oral reports.
Summarize the priorities of each meeting with appropriate follow
up.
- Recruit, hire, train and supervise all community staff in
accordance with the documented management plan, if applicable.
- Work closely with local emergency organizations to maintain
established emergency and community evacuation plans as
appropriate.
- As appropriate, confer with other departments, divisions and
outside agencies, including community groups and organizations.
Identify, develop and implement programs to meet community
needs.
- Assess and monitor community needs: identify opportunities for
improving service delivery methods and procedures and developing
new programs. Implement programs or improvements.
- Attend and participate in professional group meetings. Stay
abreast of new trends and innovations in the fields of community
management and community programming.
- On-site visibility throughout the common areas and
facilities.
- Understanding of all agreements for corporate
implementation.
- Ensure adherence to master calendar, maintenance calendar,
association budgets and subsidy program.
- Review corporation policies on an ongoing basis to ensure
compliance with civil code, declaration and other requirements of
governing institutions.
- Perform building inspections of interior and exterior of
property and prepare action plan for opportunities.
- Shall at all times ensure due diligence for the protection of
client's funds, property and assets against all reasonably
foreseeable contingencies or losses.
- Regular attendance and punctuality Preferred Qualifications:
- High-Rise experience with amenities
- Project experience is a must, able to juggle multiple projects
and coordinate
- Strong communication skills & an analytical thinker
- This person must be an excellent leader
- Bachelor's degree in business or related field from an
accredited college or university, and three years' experience in
Property Operations, Hospitality or Construction; or equivalent
combination of education and experience.
- Strong administrative background
- A minimum of seven years of successful community management
experience or equivalent professional experience in a related
field, with at least 4 of those years responsible for a staff with
a variety of expertise, background and job assignments.
- Management experience in a small or medium-sized organization
including responsibility for more than one functional department or
division preferred.
- Understanding of physical building management, Condominium law,
financial planning and law affecting property management.
- Commitment to obtain CPM, PCAM, ARM or AMS designations or
equivalent. What We Offer: As a full-time exempt associate, you
will be eligible for full comprehensive benefits to include your
choice of multiple medical plans, dental, vision, and others. In
addition, you will be eligible for time off benefits, paid holidays
and a 401k with company match. Occasional travel may be required to
attend training and other company functions. Compensation: $90,000
- $105,000 / annually Disclaimer Statement: The above information
in this description has been designed to indicate the general
nature and level of work performed by employees within this
classification. It is not designed to contain or be interpreted as
a comprehensive inventory of all duties, responsibilities, and
qualifications required of employees assigned to this job. This is
not an all-inclusive job description; therefore, management has the
right to assign or reassign schedules, duties and responsibilities
to this job at any time.
Keywords: FirstService Residential, Potomac , High-Rise Community Manager, Executive , Washington, Maryland
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