Food & Beverage Server
Company: TPC Network
Location: Potomac
Posted on: May 15, 2023
Job Description:
Potomac, MD Full time R8326 Food & BeverageTPC Potomac at Avenel
Farm is a private par-70, 7,107-yard championship golf course
located in Potomac MD, just under 20 miles from the White House.
The Club has hosted over 20 championships for the PGA TOUR, PGA
TOUR Champions and the Korn Ferry Tour since opening in 1986.
Following an historic renovation by PGA TOUR Design Services in
2008, TPC Potomac has earned a reputation as a formidable test for
the world's best players.Tee up your career as a part of our team
with the TPC Network! SCOPE/POSITION OVERVIEWThe Food & Beverage
Server is to ensure that all newly seated guests receive immediate
attention, take their orders and serve their food and beverage
requests promptly and courteously.QUALIFICATIONS Thorough knowledge
of food and beverage service procedures as would normally be
acquired through a high school education or equivalent, plus one or
two years additional years' experience. RESPONSIBILITIES/DUTIES
- Greet all arriving guests at assigned station in a pleasant
manner, making them feel welcome and at ease. Communicate menu
specials and changes; answer questions and take guest orders
accurately.
- Ensure that work stations are properly refilled at the
beginning and end of every shift.
- Advise supervisor of any member/guest complaints so they can be
immediately and professionally resolved.
- Participate in the continuous cleaning and up-keep of all Food
and Beverage areas.
- Serve food and beverage items that meet strict standards, as
outlined by the menu specifications work sheets.
- Prepare and serve soft beverages according to specifications
prescribed by standard operating procedures.
- Perform all assigned side work duties. (Polishing, rolling,
organization, etc.)
- Keep all stock prepared and ready for use on each shift.
- Maintain accountability of cash tips ensuring there be no
commingling with any cash bank.
- Handle and count cash make accurate change, record credit cards
from guests, as well as member charges, as prescribed by standard
operating procedures.
- Complete requisition forms for all supplies as needed.
- Use the proper garnishes, china, glassware, and flatware for
all food and beverages.
- Ensure that the Director of Food and Beverage/ Dining Room
Manager or captain is informed of members/guests who may be
intoxicated. Any member/guest who is clearly intoxicated is NOT to
be served.
- Open dining room, grill and/or pub, ensuring that the area is
clean and accommodating at all times, and in accordance with
established quality standards.
- Handle any problem that might arise both courteously and
professionally.
- Maintain responsibility for par stock inventory control on a
daily basis.
- Set-up and break down dining room tables, banquet tables,
chairs, display tables, and carts, theme decorations and other
equipment to accommodate the operation as required by the
reservation book and/or special event plan, banquet event order or
diagram.
- Understands members and guests comments and complaints and
forwards that information immediately to supervisor.
- Ensure compliance with operating guidelines as it relates to
the R.A.M. or Tips programs, as well as operating within all State
and Federal Laws, Rules and regulations relating to Alcohol,
Cigarette and Tobacco Division.
- Operate within all guidelines, policies, standards, and
constraints as established by PGA TOUR Golf Course Properties,
Inc.
- Verify the accuracy of all charges (member and otherwise) to
ensure proper posting to accounts. This may include verifying
member numbers, names and/or signatures as well as include
obtaining authorization codes on any credit card charges.
- Ensure that service procedures are adhered to as outlined in
the TPC Brand Standards.
- Special projects or other duties as assigned. PHYSICAL DEMANDS
AND WORKING ENVIRONMENTThis job operates in a professional office
environment and routinely uses standard office equipment. While
performing the duties of this job, the employee is regularly
required to stand; walk; sit; kneel; use hands to handle or feel;
and talk or hear. The employee must regularly lift and/or move up
to 25 pounds. Specific vision abilities required by this job
include close vision, depth perception, color vision, distance and
peripheral vision, and ability to adjust focus.An essential
function of the job is to be able to comply with all applicable
federal, state and local safety and health regulations that would
apply to this job.This job description reflects the assignment of
essential functions and may be modified as needed; it does not
proscribe or restrict the tasks that may be assigned. The
information contained herein is not intended to be an all-inclusive
list of the duties and responsibilities of the job, nor is it
intended to be an all-inclusive list of the skills and abilities
required to do the job.Travel
- Travel is not expected for this position.Work Schedule
Expectations
- This position requires early morning, late night, weekend and
holiday shifts.Supervisory Responsibility
- This position has no direct supervisory
responsibilities.PI215468955
Keywords: TPC Network, Potomac , Food & Beverage Server, Hospitality & Tourism , Potomac, Maryland
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