Banquet Captain
Company: Crescent Hotels & Resorts LLC
Location: Fairfax
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Description The Banquet Captain
oversees banquet functions by leading staff, ensuring smooth event
execution, managing client needs, and supervising food and beverage
service and setup/breakdown. Key responsibilities include reviewing
Banquet Event Orders (BEOs), coordinating staff and set-ups,
ensuring guest satisfaction, processing payments, and maintaining a
safe, clean environment to deliver high-quality guest experiences.
Responsibilities Event Leadership & Execution: Supervise banquet
staff during events, ensuring efficient and high-quality food and
beverage service. Lead the planning, organization, and execution of
various events like receptions, luncheons, and galas. Ensure table
settings, room setups, and service stations meet BEO and company
standards. Client & Guest Interaction: Act as a liaison, greeting
clients and guests and promptly responding to their requests.
Communicate BEO changes to the catering office and other affected
departments. Ensure guest satisfaction by monitoring meal service
and addressing any concerns. Staff & Operations Management : Review
and interpret Banquet Event Orders (BEOs) to ensure accuracy and
proper event flow. Coordinate with banquet staff on set-ups,
service, and break-down schedules. Verify and adjust staffing
levels for upcoming functions. Provide coaching and counseling to
staff and administer disciplinary action when necessary. Financial
& Administrative Duties: Process banquet checks accurately for
client payments. Recap daily banquet checks and submit them to
Night Audit. Safety & Cleanliness: Maintain cleanliness and
organization in all banquet areas and public spaces. Oversee the
safe set-up and break-down of functions to prevent accidents.
Report any unsafe conditions and adhere to all safety procedures.
Required Skills & Experience Experience in hotel banquet food and
beverage service. Strong leadership and coaching skills. Excellent
customer service and communication abilities. Ability to read and
understand Banquet Event Orders. Knowledge of food and beverage
service standards, etiquette, and basic preparations. Ability to
stand and walk for extended periods in a fast-paced environment.
Relevant certifications, such as Food Handler and Alcohol Service,
are often required.
Keywords: Crescent Hotels & Resorts LLC, Potomac , Banquet Captain, Hospitality & Tourism , Fairfax, Maryland
