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Help Desk Technician (Tier 3) with Navy Trusted Agent

Company: Mindbank Consulting Group, LLC
Location: Arlington
Posted on: June 24, 2025

Job Description:

Position – Help Desk Technician (Tier 3) with Navy Trusted Agent Location – Arlington, VA Pay Rate – $85,000 - $95,000 Must have at least a Secret Clearance Mindbank Consulting Group has an immediate need for a Sr. Help Desk Technician (Tier 3). Sr. Help Desk Technician (Tier 3) Responsibilities: • Performs in-depth analysis, diagnosis and resolution of desktop and workstations. • Serves as the point of contact for escalated Tier Two troubleshooting of PC h/w and s/w, printer problems and network applications . • Experience in troubleshooting mobile devices. • Able to support and backfill Video Teleconference (VTC) and Wireless technician with experience working in both areas . • Navy Trusted Agent for issuing SIPR Tokens.

Keywords: Mindbank Consulting Group, LLC, Potomac , Help Desk Technician (Tier 3) with Navy Trusted Agent, IT / Software / Systems , Arlington, Maryland


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