CrowdStrike Engineer
Company: Contact Government Services
Location: Washington
Posted on: April 3, 2026
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Job Description:
CrowdStrike Engineer Employment Type: Full-Time, Mid-Level
Department: Information Technology CGS is seeking a skilled
CrowdStrike Engineer to provide subject matter expertise in the
areas of CrowdStrike security engineering & architecture, policy
design, Tier 3 troubleshooting support, and enterprise-wide
deployment and application operations & maintenance. CGS brings
motivated, highly skilled, and creative people together to solve
the government’s most dynamic problems with cutting-edge
technology. To carry out our mission, we are seeking candidates who
are excited to contribute to government innovation, appreciate
collaboration, and can anticipate the needs of others. Here at CGS,
we offer an environment in which our employees feel supported, and
we encourage professional growth through various learning
opportunities. Skills and attributes for success: Architecting,
configuring, operating, and maintaining EOUSA’s EDR/NGAV platforms
in areas such as protection suite, which covers approximately 3,000
Windows/Linux Servers and Cloud Workloads, and approximately 18,000
Internal Workstations, including up to 3,000 Virtual Desktop (VDI)
workstations. Maintenance and configuration tasks for the EDR/NGAV
platform may include but shall not be limited to: Assisting with
troubleshooting automated deployment installation issues;
Administering and maintaining the cloud platform, including user
roles, policies, dynamic groupings, and other configuration items;
Creating, updating, enabling and disabling policies as required,
including: EDR sensor update policies, content update policies,
next generation antivirus (NGAV) prevention policies, Identity
Protection policies, USB device policies, endpoint response
policies, firewall policies, Falcon icon policies, and host
retention policies; Configuring and deploying any additional
EDR/NGAV feature modules purchased by EOUSA; Creating dashboards
and reports, as directed; Troubleshooting data integrity issues in
the platform. Architecting/designing host group structures that
enable the most efficient application of the above policies. The
Contractor shall adhere to federal government and industry best
practices when making configuration and architecture
recommendations. Firewall protection enabled & enforced on all
endpoints/workstations and servers, to secure them against
unauthorized ingress and egress traffic. Endpoint antivirus and
anti-malware protection enabled & enforced for desktops, laptops,
tablets, and VDIs, including Windows and macOS operating systems.
Server antivirus and anti-malware protection enabled & enforced for
physical, virtual, and cloud-hosted servers, including Windows and
Linux operating systems. Detect and block attacks, intrusions, and
exploits in the USA environment, including, but not limited to:
viruses, trojans, keyloggers, adware/spyware, password crackers,
and potentially unwanted programs (PUPs). Support the EOUSA
Security Operations Center (SOC) in safely investigating &
evaluating suspected malware that is identified by the CrowdStrike
application. Assist in Incident Response handling and EDR actions
as required by providing CrowdStrike telemetry data and analysis.
Provide advice to the EOUSA SOC on emerging threats identified by
the CrowdStrike platform. Support ongoing integration between
EDR/NGAV platforms and EOUSA SOC’s SIEM platform. Coordinate
software updates with EEUT staff and other impacted stakeholders as
required. Ensure tight integration with existing enterprise
operating system baselines. Conduct testing and analysis as
required, in support of ongoing integration requirements with
enterprise IT operations. Provide Tier 3 support to OCIO IT staffs
and to local IT staffs at U.S. Attorneys District Office locations.
Maintain a library of current application configurations, in
support of IT operations and SPA&A (Security, Privacy
Assessment & Authorization) requirements. Provide EDR program
support to the CSS-ESS/USAProtect Program Manager, Project Manager,
Chief Information Security Officer, and Chief Information Officer
as required. Provide reports and data feeds in support of
USAProtect endpoint security dashboard views, including servers,
workstations, virtual machines (on-prem/cloud), laptops, tablets,
and mobile devices. Regularly attend change control, weekly status,
and project planning meetings. Submit change requests as needed.
Resolve service request & incident report tickets and provide
timely responses to customers. Provide planning, design, and
integration support for EDR/NGAV as required to assist in EOUSA’s
Zero Trust Architecture implementation. Provide application
information and data feeds in support of DOJ’s Security Posture
Dashboard Report (SPDR) as required. Qualifications: Bachelor’s in
computer science, business, or other relevant discipline. The
candidate shall have 2-5 years of experience in defining security,
utilization, and performance requirements in mid-to-large sized
enterprise environments within CrowdStrike, Microsoft Defender,
etc. Preferred Certifications: CrowdStrike Certified Falcon
Administrator (CCFA) or platform equivalent CrowdStrike Certified
SIEM Engineer (CCSE) or platform equivalent CrowdStrike Certified
Cloud Specialist (CCCS) or platform equivalent Extensive
demonstrated experience in design, deployment, optimization, and
advanced troubleshooting of EDR platforms such as CrowdStrike,
Microsoft Defender, etc. within a large, distributed (10,000
endpoints, 10 sites) enterprise environment. The resource should
have experience with creating and updating policies, protection
rules, installing services/applications, removing duplicate
records, and troubleshooting issues with the EDR sensor, cloud
platform, and related applications. Examples of past experience
include: resolving application performance related issues,
configuring dynamic grouping, and experience interpreting Windows
and Linux system logs. Familiarity with manual and automated
(deployed) application installation procedures on Windows systems.
Familiarity with manual and automated (deployed) application
installation procedures on Linux systems. Familiarity with manual
and automated (deployed) application installation procedures on
macOS, iOS, and iPadOS systems. Proven ability to architect,
implement, and manage complex firewall rules, access rules,
indicators of attack (IOAs), indicators of compromise (IOCs),
EDR/NGAV machine learning (ML) exclusions, security configuration
policies, and USB device protection/control policies. Experience
providing Tier 3 support to IT and security teams. Advanced
experience in creating EDR/NGAV reports and dashboards for security
analytics, event trending, compliance auditing, and executive-level
presentations from platforms such as CrowdStrike, Microsoft
Defender, etc. Demonstrated ability to mentor junior engineers,
provide technical leadership, and review the work of
less-experienced team members, fostering a collaborative working
and learning environment. Expert ability to collaborate effectively
with IT managers, security teams, and other stakeholders to
validate configurations, lead discussions on policy enhancements,
and provide advanced training. Strong technical writing skills for
developing and maintaining comprehensive documentation, standard
operating procedures (SOPs), basic end user guides, and advanced IT
troubleshooting guides. Exceptional verbal and written
communication skills, including the ability to provide detailed
progress, exception, and incident reports for technical audiences,
as well as summarized, easy-to-understand reports for non-technical
and executive audiences. Our Commitment: Contact Government
Services (CGS) strives to simplify and enhance government
bureaucracy through the optimization of human, technical, and
financial resources. We combine cutting-edge technology with
world-class personnel to deliver customized solutions that fit our
client’s specific needs. We are committed to solving the most
challenging and dynamic problems. For the past seven years, we’ve
been growing our government-contracting portfolio, and along the
way, we’ve created valuable partnerships by demonstrating a
commitment to honesty, professionalism, and quality work. Here at
CGS we value honesty through hard work and self-awareness,
professionalism in all we do, and to deliver the best quality to
our consumers mending those relations for years to come. We care
about our employees. Therefore, we offer a comprehensive benefits
package. - Health, Dental, and Vision - Life Insurance - 401k -
Flexible Spending Account (Health, Dependent Care, and Commuter) -
Paid Time Off and Observance of State/Federal Holidays Contact
Government Services, LLC is an Equal Opportunity Employer.
Applicants will be considered without regard to their race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran. Join our team
and become part of government innovation! Explore additional job
opportunities with CGS on our Job Board:
https://cgsfederal.com/join-our-team/ For more information about
CGS please visit: https://www.cgsfederal.com or contact: Email:
[email protected] We may use artificial intelligence (AI) tools to
support parts of the hiring process, such as reviewing
applications, analyzing resumes, or assessing responses. These
tools assist our recruitment team but do not replace human
judgment. Final hiring decisions are ultimately made by humans. If
you would like more information about how your data is processed,
please contact us.
Keywords: Contact Government Services, Potomac , CrowdStrike Engineer, IT / Software / Systems , Washington, Maryland