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Client Advocate

Company: Willis Group Holdings
Location: Potomac
Posted on: November 19, 2020

Job Description:

Willis Towers Watson is a leader in providing risk management and insurance services for the Real Estate & Hospitality industry. We are looking for a Leader to focus on retaining and growing our Real Estate and hospitality business and connect it to our other Centers of Excellence in North America.Note: visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.The RoleWillis Towers Watson is a leader in providing risk management and insurance services for the Real Estate & Hospitality industry. We are looking for a Leader to focus on retaining and growing our Real Estate and hospitality business and connect it to our other Centers of Excellence in North America.Corporate Risk and Broking We know how companies can unlock potential through effective risk management. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how. The result is a new way of embracing risk that drives superior results. Responsibilities --- Act as Client Advocate and senior team member for several clients providing risk management and insurance advisory services. Build client trust, relationships and referral base. --- Drive the continuous development and delivery of the WTW real estate & hospitality value proposition --- Organize and direct assigned team members in the creation and delivery of creative and compelling RFP responses for new business --- Work with individual prospect pursuit leads to best position WTW real estate & hospitality team, including participating in prospect meetings and ability to clearly articulate and connect prospects business and risk management needs with WTW value proposition. --- Work to increase the profitability of client accounts & improve/maintain client retention over time --- Ensure a consistently high level of performance from service and brokerage teams by providing guidance on best practices in the Real Estate industry --- Act as knowledge leader for the Real Estate Practice by consistently disseminating real estate related risk & insurance trends internal and externally --- Participate in external Real Estate related associations to build Willis Towers Watson---s brand in the industry --- Assist Director of Operations to confirm that client engagement, contract formation and service delivery processes are fully compliant with Group policies across all territorial, legal and regulatory domainsThe Requirements --- At least 10 year---s client management and/or insurance sales experience, preferably from an insurance brokerage industry leader. --- Demonstrable & current in-depth knowledge & understanding of the real estate and hotel industries and sectors, including the main business trends, key performance indicators and hot topics driving business and risk issues within the real estate and hospitality verticals. --- A comprehensive & broad network of active contacts in real estate and underwriting --- First-class interpersonal skills, including relationship building & maintenance --- Excellent communication (verbal & written), numerical, presentation & organizational skills --- Self-motivated with the ability to work effectively as part of a team in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential --- Holds, or is working towards, an appropriate professional designation (e.g. CPCU, ARM); valid Broker license essential --- The candidate must have a proficient working knowledge of Microsoft Office systems, particularly Excel --- Previous managerial or leadership experience in a client-facing mandate would be highly advantageous --- An extensive and current network of contacts within the Willis Towers Watson organization would be highly advantageous additionallyEOE, including disability/vetsJob ID: 200003E9Employment Type: Full-timeJob Area: Client ManagementFunction: Account ManagerIndustry: Consulting Services

Keywords: Willis Group Holdings, Potomac , Client Advocate, Other , Potomac, Maryland

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