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Customer Service Rep(06063) - Travilah Rd.

Company: Dominos
Location: Potomac
Posted on: June 6, 2021

Job Description:

It's more fun with us!No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.It all starts with youDomino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling.Drive your own careerBeing a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity.You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries.Domino's CSR Responsibilities Include: :Demonstrating a friendly, positive attitude and great customer service skillsTaking orders over the phone and in personDealing with customer concernsCash handlingUpsellingMaking Dominos high quality pizzasFood and portion controlHygiene and food safetyFood preparationGeneral cleaning dutiesThose are the basics, but heres what else you can expect:General Job DutiesOperate all equipmentStock ingredients from delivery area to storage, work area, walk-in coolerPrepare productReceive and process telephone ordersTake inventory and complete associated paperworkClean equipment and facility approximately dailyCommunication SkillsAbility to comprehend and give correct written instructionsAbility to communicate verbally with customers and co-workers to process orders both over the phone and in personEssential Functions/SkillsAbility to add, subtract, multiply, and divide accurately and quickly (may use calculator)Must be able to make correct monetary changeVerbal, writing, and telephone skills to take and process ordersMotor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speedAbility to enter orders using a computer keyboard or touch screenWork ConditionsVarying and sometimes adverse weather conditions when removing trash and performing other outside tasksIn-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areasSudden changes in temperature in work area and while outsideFumes from food odorsExposure to cornmeal dustCramped quarters including walk-in coolerHot surfaces/tools from oven up to 500 degrees or higherSharp edges and moving mechanical partsSensingTalking and hearing on telephoneNear and mid-range vision for most in-store tasksDepth perceptionAbility to differentiate between hot and cold surfacesTemperamentsThe ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

Keywords: Dominos, Potomac , Customer Service Rep(06063) - Travilah Rd., Other , Potomac, Maryland

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