Relationship Mgr I - BB
Company: PNC Financial Services Group
Location: Potomac
Posted on: October 7, 2021
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Job Description:
Job Description PNC Employees take pride in our reputation and to continue
building upon that we expect our employees to be: Additional Job Description Benefits PNC offers employees a comprehensive range of benefits to help
meet your needs now and in the future. Depending on your
eligibility, options for full-time employees include
medical/prescription drug coverage (with a Health Savings Account
feature); dental and vision options; employee and spouse/child life
insurance; short- and long-term disability protection; maternity
and parental leave; paid holidays, vacation days and occasional
absence time; 401(k), pension and stock purchase plans; dependent
care reimbursement account; back-up child/elder care; adoption
assistance; educational assistance and a robust wellness program
with financial incentives. To learn more about these and other
programs, including benefits for part-time employees, visit
pncbenefits.com > New to PNC.
Disability Accommodations
Statement:
The Human Resources Service Center hours of
operation are Monday - Friday 9:00 AM to 5:00 PM
ET.
Equal Employment Opportunity
(EEO): California Residents Refer to the California Consumer Privacy Act Privacy Notice
to gain understanding of how PNC may use or disclose your
personal information in our hiring practices.
Job Profile
Position
Overview
At PNC, our people are our greatest differentiator and competitive
advantage in the markets we serve. We are all united in delivering
the best experience for our customers. We work together each day to
foster an inclusive workplace culture where all of our employees
feel respected, valued and have an opportunity to contribute to the
company’s success. As a Relationship Manager I - Business Banker
within PNC's Business Banking organization, you will be based in
Potomac, MD . PNC Business Bankers provide cash flow solutions to
businesses with annual sales from $1 million to $5 million. As a
trusted advisor within a fast-paced, dynamic environment you will
leverage your business acumen to facilitate cash flow conversations
with clients and prospects. Additionally, you will manage the
on-going sales cycle to optimize the cash flow of our business
customers so they can achieve their goals. PNC's targeted small
business segments are Retail, Agricultural, Healthcare,
Manufacturing, Professional Services, Wholesale and Women in
Business. As a Relationship Manager in Business Banking you will
develop and cultivate Center of Influence (COI) relationships to
meet and exceed sales goals and business objectives. You will work
with internal services partners to on-board and expand the business
portfolio.
Competencies
Business Acumen – Knowledge, insight, and understanding of business
concepts, tools, and processes that are needed for making sound
decisions in the context of the company's business; ability to
apply this knowledge appropriately to diverse situations.
Client Relationship Management – Knowledge and ability to determine
and satisfy client needs and maintain a partnering relationship
during engagements; includes influencing, communicating,
presenting, facilitating, managing and developing others.
Customer Experience Management. – Implements the strategies and
techniques used to ensure that customers have a positive experience
with the organization and its products and services at every touch
point.
Decision Making and Critical Thinking – Understanding of the issues
related to the decision-making process; ability to analyze
situations fully and accurately, and reach productive decisions.
Effective Communications – Understanding of effective communication
concepts, tools and techniques; ability to effectively transmit,
receive, and accurately interpret ideas, information, and needs
through the application of appropriate communication behaviors.
Prospecting. – Knowledge of prospecting principles, processes and
skills; ability to identify and engage potential customers in the
market. Build relationships and create opportunities. Plan,
strategize and target the right industries. Create value
propositions with impact.
Selling. – Applies knowledge of banking products and services to
meet customer needs and enable them to achieve their financial
goals. Identifies prospecting approaches to identify potential
customers and create opportunities to sell financial solutions and
ideas to customers.
Tech Savvy – Advise, educate and engage clients on a variety of
technological tools and resources allowing them to explore
solutions to achieve their goals and financial well being.
Work
Experience
Roles at this level typically require a university / college
degree, with 3+ years of relevant / direct industry experience.
Certifications are often desired. In lieu of a degree, a comparable
combination of education and experience (including military
service) may be considered.
Education
Bachelors
The PNC workplace is inclusive and supportive of
individual needs. If you have a physical or other impairment that
might require an accommodation, including technical assistance with
the PNC Careers website or submission process, please call
877-968-7762 and
select
Option 4: Recruiting
or
contact us via email at
pathfinder@pnc.com.
PNC provides equal employment opportunity to
qualified persons regardless of race, color, sex, religion,
national origin, age, sexual orientation, gender identity,
disability, veteran status, or other categories protected by
law.
Keywords: PNC Financial Services Group, Potomac , Relationship Mgr I - BB, Other , Potomac, Maryland
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