Customer Service Rep(06063) - Travilah Rd.
Company: Careerbuilder-US
Location: Potomac
Posted on: January 25, 2023
Job Description:
Job DescriptionJob DescriptionIt's more fun with us! No one
likes being bored at work, which is why a Domino's job is all about
having fun! That's how we roll. We live to beat the rush and make
it possible to make, bake or take pizzas during the hungry hours of
the day and night, part or full time. You'll have plenty of time
left over for school, hanging with your friends, or whatever. Sound
good? Even if you just need a second job for some extra cash,
Domino's Pizza is the perfect place for you. It all starts with you
Domino's Pizza loves Domino's people. Our mission is to recognize,
appreciate, value and utilize the unique talents and contributions
of all individuals. To create an environment where all team
members, because of their differences, can reach their highest
potential. In other words, we want you to be yourself, and as a
Domino's Customer Service Rep that's exactly what you can be. Our
Team Members know their stuff and know how to have a good time.
Each store has its own personality, and we reward outstanding pizza
making or up selling.Drive your own career Being a Domino's
Customer Service Rep isn't your average pizza gig. And the way
Domino's works, it could be just the beginning. Many of our team
members began their careers as CSRs and today are successful
Domino's franchise owners. From customer service to management,
general manager to franchisee, our stores offer a world of
opportunity.You'll find our Customer Service Representative jobs
offer you more. From the first slice of pizza to the last customer
you serve, we know how important it is to provide the best training
and support. Our people are the reason we're successful today, and
why we'll continue to be successful in the future. So it makes
sense for us to help you become your very best. We don't drop you
in the deep end. Your Domino's Manager or teammate will show you
the ropes in-store, so you can hit the ground running without any
worries.Domino's CSR Responsibilities Include: :
- Demonstrating a friendly, positive attitude and great customer
service skills
- Taking orders over the phone and in person
- Dealing with customer concerns
- Cash handling
- Upselling
- Making Dominos high quality pizzas
- Food and portion control
- Hygiene and food safety
- Food preparation
- General cleaning duties
Those are the basics, but heres what else you can expect: General
Job Duties
- Operate all equipment
- Stock ingredients from delivery area to storage, work area,
walk-in cooler
- Prepare product
- Receive and process telephone orders
- Take inventory and complete associated paperwork
- Clean equipment and facility approximately dailyCommunication
Skills
- Ability to comprehend and give correct written
instructions
- Ability to communicate verbally with customers and co-workers
to process orders both over the phone and in personEssential
Functions/Skills
- Ability to add, subtract, multiply, and divide accurately and
quickly (may use calculator)
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process
orders
- Motor coordination between eyes and hands/fingers to rapidly
and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch
screenWork Conditions
- Varying and sometimes adverse weather conditions when removing
trash and performing other outside tasks
- In-store temperatures range from 36 degrees in cooler to 90
degrees and above in some work areas
- Sudden changes in temperature in work area and while
outside
- Fumes from food odors
- Exposure to cornmeal dust
- Cramped quarters including walk-in cooler
- Hot surfaces/tools from oven up to 500 degrees or higher
- Sharp edges and moving mechanical partsSensing
- Talking and hearing on telephone
- Near and mid-range vision for most in-store tasks
- Depth perception
- Ability to differentiate between hot and cold
surfacesTemperaments
- The ability to direct activities, perform repetitive tasks,
work alone and with others, work under stress, meet strict quality
control standards, deal with people, analyze and compile data, make
judgments and decisionsAdditional InformationPhysical Requirements
including, but not limited to the following: Standing
- Most tasks are performed from a standing positionWalking
- For short distances for short durationsLifting
- Bulk product deliveries are made twice a week or more and are
unloaded by the team member using a hand truck
- Deliveries may include cases of ingredients and supplies
weighing up to 50 pounds with dimensions of up to 3' x 1.5'
- Cases are usually lifted from floor and stacked onto shelves up
to 72'highCarrying
- Large cans, weighing 3 pounds, 7 ounces, are carried from the
workstation to storage shelves
- Occasionally, pizza sauce weighing 30 pounds is carried from
the storage room to the front of the store
- Trays of pizza dough are carried three at a time over short
distances, and weigh approximately 12 pounds per trayPushing
- To move trays which are placed on dollies. A stack of trays on
a dolly is approximately 24'- 30' and requires a force of up to 7.5
pounds to push
- Trays may also be pulledClimbing
- Team members must infrequently navigate stairs or climb a
ladder to change prices on signs, wash walls, perform
maintenanceStooping/Bending
- Forward bending at the waist is necessary at the pizza assembly
station
- Toe room is present, but workers are unable to flex their knees
while standing at this station
- Duration of this position is approximately 30 - 45 seconds at
one time, repeated continuously during the day
- Forward bending is also present at the front counter and when
stocking ingredientsCrouching/Squatting
- Performed occasionally to stock shelves and to clean low
areasReaching
- Reaching is performed continuously; up, down and forwardHand
Tasks
- Eye-hand coordination is essential; use of hands is continuous
during the day
- Frequently activities require use of one or both hands
- Shaping pizza dough requires frequent and forceful use of
forearms and wristsby Jobble
Keywords: Careerbuilder-US, Potomac , Customer Service Rep(06063) - Travilah Rd., Other , Potomac, Maryland
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