Account Associate - State Farm Agent Team Member

Company: Christian Durand - State Farm Agent
Location: Gaithersburg
Posted on: February 18, 2026

Job Description:

Job Description Job Description Benefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my first agency in 2013 and expanded with a second office in 2021. Today, our organization is supported by a team of 16 team members who work across service, sales, and marketing, all aligned around shared goals and strong teamwork. Before becoming an agent, I worked as a banker in both management and business banking roles, which shaped my results-driven mindset and focus on building trusted client relationships. I attended the University of Maryland and am very family-oriented. Outside of work, I enjoy cycling, going to the gym, reading, traveling, and spending time outdoors. Staying active and balanced is important to me, and that philosophy carries into how I lead my team. Im also deeply involved in the community through the Chamber of Commerce, Rotary, and by coaching a local soccer club. For our team, we offer health benefits, a 401k, group life insurance and AD&D coverage, gym memberships, and access to a company vehicle for client visits. We also reward performance through bonuses and end-of-year performance trips. Our culture is driven, collaborative, and family-like, with high expectations and strong support. We value seasoned professionals, team bonding, and people who thrive in a fast-paced, results-oriented environment while still enjoying working closely together as a team. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Christian Durand - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

Keywords: Christian Durand - State Farm Agent, Potomac , Account Associate - State Farm Agent Team Member, Sales , Gaithersburg, Maryland